Connected guest journeys

You arrived here from a Jonamo-powered experience.

Jonamo helps organisations create connected guest journeys before, during and after an experience.

Create experiences that feel personal, organised and connected.

Jonamo connects the complete participant journey — from invitation and registration to approvals, payments, personalised information, access, attendance, content and continued engagement.

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Personalised Secure Connected Supported by a real team
Illustrative Jonamo experience interface
One journey for every participant
Security inside the workflow
One connected operating system
Technology with a partner behind it
Jonamo at a glance

What Jonamo connects

Guest journey

Invitations, registration, tickets, personal information, agendas, resources and follow-up in one clear journey.

Organiser control

Statuses, approvals, payments, seating, questions, communications, reporting and operational decisions in one place.

Event-day operations

QR check-in, access checks, attendance, activity tracking and up-to-date information for the team on the ground.

Ongoing relationship

Participation history, content, donations, documents, acknowledgements and future engagement beyond one event.

Behind the experience

Simple for the attendee. Controlled for the organiser.

The attendee sees a clear page, link, ticket or hub. Behind the scenes, Jonamo keeps the journey connected — who was invited, what they booked, what they paid, what they need, what they attended and what should happen next.

The participant experience

Each person sees the information and actions relevant to them, without needing to search across emails, documents and disconnected links.

  • Personal agenda, access and event details
  • Tickets, seats, venues and join links
  • Questions, resources and on-demand content

The organiser’s control

Teams see where every person is in the journey and can act on approvals, payments, questions, attendance and operational requirements.

  • Clear statuses and security workflow
  • Registration, seating, payments and check-in
  • Live questions, comments and reporting

The ongoing relationship

Attendance is not the end. Jonamo can connect participation, contributions, content and history to support the organisation’s longer-term relationship with its people.

  • Profiles and participation history
  • Donations and community records
  • Continued engagement beyond one event
One connected journey

Before. During. Afterwards.
Every moment connected.

Create a clear path for each person, with the information, actions and access relevant to their experience.

01

Before the experience

Make it easy to take the next step.

  • Invitations and registration
  • Guest details, bookings and groups
  • Payments, seating and preparation
02

During the experience

Give people what they need, when they need it.

  • Personalised schedules and information
  • Access, vetting and check-in
  • Live participation and useful content
03

After the experience

Keep the value and the relationship going.

  • Recordings, resources and feedback
  • Certificates and acknowledgements
  • Follow-up and continued engagement
A connected arrival, with the right checks.Jonamo Check-in supports QR entry, Check Required vetting with approval or decline at the door, and vehicle number-plate scanning to verify a booking and see who belongs to it. Booking verification does not replace required access checks.
Explore Jonamo App 4.0
Why work with Jonamo

Three ways to work with Jonamo.

Use the platform. Work with the team. Or let Jonamo manage the digital journey. Some teams want to run it themselves; others need help mapping the journey, configuring the platform or managing digital operations. Jonamo supports all three approaches.

Platform

Use Jonamo with your own team

For teams who want to configure and run their own experiences using Jonamo’s registration, hub and operational tools.

  • Platform access and configuration
  • Your team controls delivery
  • Jonamo support when required
Supported Experience

Design and deliver it with Jonamo

For teams who want Jonamo to help map the journey, configure the platform and support key delivery stages.

  • Journey and process design
  • Configuration and implementation
  • Operational guidance and support
Managed Experience

Let Jonamo operate the digital experience

For teams who want Jonamo to manage the digital journey so they can focus on the people, purpose and content.

  • Complete experience setup
  • Webinar and content operations
  • Delivery support and reporting
Why Jonamo

Six pillars. One complete experience platform.

Jonamo brings together six connected capabilities that can be configured around your journey. They help give participants a clear experience while keeping operational control and support behind the scenes.

01

Experience Engine

Create a central, personalised experience for each participant — based on who they are, what they are attending and what they need next.

  • Personal event hubs
  • Dynamic agendas
  • Ticket and access details
  • Speakers, resources and recordings
02

Attendee Intelligence

Understand every person and every stage of their journey, rather than viewing registration as a once-off transaction.

  • Status and action history
  • Payments and attendance
  • Questions and comments
  • Participation and relationship history
03

Security & Trust

Bring review, approval and access control into the participant journey instead of managing security as a separate spreadsheet process.

  • Pending Approval and Check Required
  • Vetting and entry decisions
  • Controlled ticket release
  • Status-aware QR check-in
04

Event Operations

Bring registration, seating, payments, communications and check-in together to help reduce disconnected records and manual coordination.

  • Registration and custom forms
  • Seating and payments
  • Communications and custom documents
  • Check-in and vehicle verification
05

Community & Fundraising

Connect experiences, contributions and community relationships instead of leaving donations as isolated payment records.

  • Donation payment allocation
  • Linked community-member records
  • Personalised acknowledgements
  • Certificates and dedication journeys
06

Global Capability

Run experiences across locations, time zones and currencies while retaining the flexibility to meet local operational needs.

  • Multi-currency events
  • Local and global payment providers
  • Virtual and hybrid delivery
  • Event content in multiple languages
Jonamo’s core administration platform is currently English, while participant-facing event content can be presented in other languages.
Personalised documents, tickets & certificates

Personal documents without
manual rebuilding.

Use information collected during the journey in Jonamo’s Document Designer to create branded tickets, certificates, acknowledgements, gift certificates and custom documents — without manually rebuilding each one.

Events & experiences

Tickets, passes, booking confirmations and personalised itineraries.

Learning & programmes

Attendance, completion and achievement certificates.

Purchases & sponsorships

Purchase confirmations, dedication certificates and sponsorship acknowledgements.

Gifting & giving

Gift certificates and personalised e-cards carrying a recipient’s name and message.

Membership & community

Membership cards, welcome documents and recognition certificates.

Your own journey

Custom-designed documents using the information collected for your experience.

A purchase with a personal meaning

A confirmation. A dedication. A keepsake.

Someone purchases a gift or funds a dedication. Their recipient’s name, personal message and purchase details can be used in a branded certificate—making the document part of the experience itself.

Your templates. Your branding. The information that makes each document personal—configured around your journey.

Seating & allocations

Choose a place now.
Or let the organiser assign it later.

Seating, tables, places and allocations often become separate spreadsheets. Jonamo keeps the allocation connected to the guest record, whether guests choose during booking or the organiser assigns places later.

Choose while booking

Let guests select available seats or places as part of the booking flow—for example, choosing seats for a performance.

Assign once bookings are in

Collect registrations first, then allocate guests to tables or other places once you know who is attending.

Keep the details connected

Keep seats, tables, stands or rooms linked to guest records, reducing the need to reconcile separate booking lists and allocation spreadsheets.

The approach is configured around your event and booking setup.

Explore seating & allocations
What could your organisation create?

One platform.
A world of experiences.

Jonamo is used for many types of experiences, but the underlying need is often the same: give each person a clear journey and give the organiser the control to manage it well.

In person Virtual Hybrid On demand
Business & thought leadership

Turn expertise into an experience people keep engaging with.

Bring together expert briefings, workshops, speaker events and webinars. Connect registration, relevant information, participation and follow-up in one guest journey.

Audience invitationsRegistrationSpeakers & schedulesLive accessResources & recordings
Plan your next business event
Your next experience

What could your organisation create with Jonamo?

Tell us what you are trying to create — a briefing, gala, programme, webinar, fundraiser, performance, community event or client experience. We can help map the participant journey and the right way to deliver it.

Registration, access, payments, seating, content, personalised documents and more—configured around your journey.
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